Friday, July 30, 2010

Virtual Technical Support, Virtual Marketing Support





The wrap around our business is our virtual telephone numbers that come with loads of inbound call management features as standard and can be controlled online 24/7.

For our main line we decided to use an 0800 number so that customers can call us free of charge from a landline, we use this in conjunction with one of the call management features known as a Virtual Reception. This is a simple menu driven service with three options, in our case Press 1 for Sales, Press 2 for Technical Support and Press 3 for Accounts. We have set this up so that calls to the sales department are first directed to an external live call answering service at a cost to us of 1 per call, before calls are patched through to one of our mobiles based on the nature of the enquiry.

Calls for the virtual technical support department are directed to our team in Manchester and calls to the accounts department are directed to a voicemail service where the caller is asked to leave a message on our ring back service, these messages are automatically emailed to me and I am usually able to call the customer back within the hour.

In addition to the main line we each have an 0844 number as a direct line. This has a Call to Group feature set up. I love this feature it is so simple, but incredibly effective, whenever someone calls, both my office landline and my mobile ring at the same time, if I am working from home I answer the call using my landline handset and if I am on the road I use my mobile. There is a cost to me of 10p per min when I use my mobile, but I keep the calls short and call people back with help of live answering service.

The majority of telecoms service providers offer a similar service and you should be able to achieve the same for approximately 200 set up and 20 per month.

Well that is how we did it not only are hosted services cost effective, they are quick to implement and scalable. If we take in to account our Blackberrys, mobile broadband plus all of the above services our cost per person per month is less than 125 including the various call charges.

Many site owners believe that the next logical step after outgrowing a shared hosting solution is to invest in their own dedicated server. This is a possible solution, and is necessary for many particularly large or complex sites. However, for small to medium size websites, a virtual web hosting solution may prove to be the ideal solution.

Less expensive than a dedicated server, virtual hosting is an excellent and relatively inexpensive solution for those who own websites that are too large for a shared hosting solution, but don't really need their own dedicated server. It is fine to have a smaller site on its own dedicated server, but it is expensive to do so. Virtual web hosting provides more flexibility than shared web hosting, and provides many of the advantages associated with a dedicated server without the expense.

Virtual Administrative Assistants , Virtual Administrative Support Services








Hiring a Virtual Assistant is one of the smartest decisions you can ever make to help your business to become more successful. A Virtual Assistant is an independent contractor who strives to provide the same services provided by onsite support staff.

The only difference is that whereas onsite support staff work in offices, a Virtual Assistant performs his or her tasks from a remote location. Virtual assistants service not only perform administrative duties but they also engage in marketing, public relations and Information Technology but all these depend on their qualifications and experience.

Having a Virtual Assistant perform for you most of your business tasks has many benefits to your business. One benefit of hiring a Virtual Assistant is that you can now have more time to focus on making your business generate more revenue. You will now not have to be personally present for some certain tasks to be performed. A Virtual Assistant will allow you to concentrate on other aspects of making your business more successful.

Another advantage of hiring a Virtual administrative Assistant is that you will benefit from the services of a professional. A Virtual Assistant is mostly an individual who, prior being self-employed spent a couple of years working as an Executive or Administrative assistant. A top-notch Virtual Assistant usually has technology know-how and possesses the required education, knowledge and skills to effectively provide your business with the highest quality of service.

Hiring a Virtual Assistant will also enable you to reduce your operational costs. The reason for this is that you will only pay for time used to work for your business. You will not pay any taxes to the Government, benefits such as pensions or vacations. You will only pay your Virtual Assistant on an as needed basis therefore you will not have to incur costs of retaining employees even when there is not much work to be done.

If you chose to hire a Virtual administrative Assistant, the productivity of your business will greatly grow and this is because a Virtual Assistant will help your business still run even though you are not physically present. You could be on vacation and require certain documents sent to you; your ever reliable Virtual Assistant will ensure that you get these documents in the shortest time possible.

A Virtual Assistant company is always available and waiting for your request. They are therefore flexible with their schedules and can perform a request on short notice. Of course a Virtual Assistant will charge you for work required on short notice but this is because of the time they will have lost seeking new business leads or working on another client’s work.

Lastly, hiring a Virtual Assistant provides an all-in one solution for your business. Contracting a Virtual Assistant to work for you ensures that your business benefits from full business support and this will help make plenty of time for you to focus on the right direction your business needs to take.

The benefits of hiring a Virtual Assistant are endless and you should therefore try hiring one and see what it does for your business.

Remote Receptionist Services, Remote Assistant Service


Many small business owners realize somewhat too late the imperative need for a virtual receptionist after spending valuable business hours answering phone calls instead of developing the business. Small businesses, especially those that have few employees, have found that having a virtual receptionist can spare them the energies so badly needed to concentrate on business growth.

As a matter of fact, small business owners are compelled to wear many hats – accountant, secretary, receptionist, marketing head, general administration, public relations and many more. Let us understand the type of services a Virtual Receptionist can do to help small businesses:

Answer all telephone calls promptly and politely. This is an important function because when customer calls are not properly attended, they will turn to your competitors.

Messages will be taken and delivered in real time through email.

The Virtual Receptionist service is there to offer a professional image of your business to the callers

Web-based control panel will provide immediate 24/7 access to the client account to update instructions, check messages and change user preferences

The business owner can free himself from the office desk, and attend to other business activities knowing they are not losing business through missed calls.

Hiring remote assistance to help with things like answering calls, fielding email, telemarketing, and setting appointments can free up more of your business time. Outsourcing receptionist and administrative duties is becoming a norm for businesses – particularly those of small size.

This way, you get the assistance needed to keep the business running, handle customer phone calls and email messages, etc. – without the hassle of hiring and supervising a full-time employee. Business owners are beginning to increasingly realize that having remote receptionist coverage is a very cost-effective method to improve business.

In today’s business world communication is critically important, a virtual receptionist is the proper way to reduce overheads, increase efficiency and improve your business image. In fact the virtual receptionist is the most important component in today’s small business office.

But you need to make sure the virtual receptionist is familiar with your genre of business and is fully trained to handle all types of customer calls. They should also be adept in screening, announcing, and transferring your calls anywhere, to your office, home, or even to your cell phone. Your virtual office receptionist is an extension of your office and should do the job as if he or she is part of your staff.

The key however is to find an organization that can provide the Virtual Receptionist service you need and even go beyond the basic requirements. Here is a list of steps that you can take to hire a Virtual Receptionist for your small business:

Browse the Internet and read some reviews about the different agencies.

After identifying a proper site, contact them through email to set up a consultation to know first hand, your future assistant.

Discreetly verify any references to satisfy that he or she is the best virtual receptionist for your business.

Make sure all the features you need are included in the service package. Otherwise, compare the service to other agencies and decide which features are more important for your business.

Finally, make sure that you engage an agency that is reasonably priced and competitive.


Real Estate Virtual Assistant, administrative personal assistant


In simple words a real estate virtual assistant offers backend support to real estate firms.Real estate virtual assistants offer support on every possible front to a real estate developer in order to help them increase their business. The services are mostly on the sales front or related to paperworks. Demographic researches are carried out in order to help a real estate firm understand the distribution of the population over a particular area. Real estate firms actively seek information about the population of an area in which they are planning to develop a project; such data helps them to forecast the success or failure of the project. Demographic researches are followed by reports on the market trends, this allows the parent real estate developer to know the status and ranking of their counterparts. The aforementioned services are like home works that the real estate virtual assistant does for the parent developer. The homework is followed by generation of leads; this is clubbed under marketing and sales services. They also fix appointments between the executives of the parent developer and the end client. All these allow the real estate developer devote ample time on the core areas of the business.

The role of sales support does not end here; it is ably followed by follow-up calls to customers, conduction of virtual tours, co-ordination of financial transactions, development of marketing collaterals etc. Most of the real estate virtual assistant service providers are generally knowledge process outsourcing units and they have able support to take care of every kind of paperwork. The wide arrays of services include bookkeeping and accounts related work as well.

Customer care support can also be taken from a real estate virtual assistant service provider; this would fall under the call centre services. Able 24X7 customer care support helps in creating a positive impact in the minds of the prospective clients.

The best part about outsourcing all the aforementioned services to a

If you have recently begun a career in real estate, you should know that things are not always what they seem. The top producer in a company may make it look easy, but the fact is a career in real estate is not so simple. The top producers did not get there by luck. They took the necessary steps to put them at the top. These steps are not always easy to figure out, however, the following information will help you to become a top producing real estate professional.

Get your systems in place. This means your website, database system, assistant, branding material, promotional material, vendors, follow-up system, marketing strategy, farming area, etc.

Let us just talk about a few

Farming is a term that is used in real estate that simply means an area that is your territory. Many real estate agencies will allow you to choose the area in which you wish to concentrate on. It might be in your neighborhood or it could be in an affluent section across town. The farming technique will allow you to be known in that neighborhood as the real estate agent to go to.

Many wonder how big their farm should be. This is entirely up to you and how well you want to do. If you farm an area of 100 homes, you may get a couple of listings every couple of months. Farm an area of 1000 or more homes and you will probably end up with 3-4 every couple of months. The more homes you farm, the better your chances are. The thing to remember is it takes repetition and time to create you as a household name but it will happen!

Another method that top producing virtual assistant service use is branding. Branding is the process of applying repetition and consistency in your business and leading potential clients to believe you are the best in the business and thereby, the only one to call when it comes time to selling or buying real estate.

The key to branding is to invoke this brand in everything you do and make sure you back up your brand by providing excellent service. The fact is branding can and will eliminate your need to the more traditional marketing. It is a slower process, but if done correctly, will last you throughout your career in real estate. The outcome of branding is that when anybody, especially those in your targeted market, thinks about real estate, they will immediately think of you. In their eyes, the only one to call is you.

One sign of a successful real estate agent is the assistant. Many top producing agents find themselves to be more effective by hiring a personal assistant to handle the time-consuming aspects of their business. Your assistant should be handling items that take up too much of your time, such as advertising, staying in touch with past clients, mailings, transaction management, etc. It is also wise to make a list of the skills you lack, such as technology skills on the computer, and hire an assistant who has better skills than you do in these areas. If you do not have time to train an assistant or you just do not want the liability you should hire a Certified Virtual Assistant (CVA).

These, of course, are only a few of the techniques and methods used by top producing real estate agents. To be successful, you must have a dedication to providing excellent service to your clients and you must enjoy what you are doing. Helping someone to fulfill their dream of home ownership is one reason why many agents become top producers. To become a top producer, you simply have to want it and commit to it by taking the required steps.

PowerPoint designs, design powerpoint presentations


Not every individual were endowed with the ability to write and express their ideas into written articles. This perhaps is the reason behind every individuals dilemma each time a written task is given as their homework. Such problem doesnt just exist for students but even employees and businessmen are prone to meet writing problems. Thus, learning how to write through workshops and crash courses remains to be one of the solutions to this problem. Such initiative is a good idea yet it wouldnt be convenient and effective for those who need their articles done in few days.

With the innovation of technology, things have already been made instant. Even coming up with well written documents for presentations and written reports are made easy with the help of templates that would gives guide towards an organized structure of composing.

We offers power point templates, business plan templates, and great backgrounds that add credibility to your project. This site markets several collections on different templates and designs for various purposes as made by experts. Additionally, they sell these materials at a low price as the aim of this site is to make budding web writers and designers establish their products.

To start with, design power point presentations are at times difficult to arrange and set up as it gets a bit complicated to attach animations and background that motivate audiences to focus on the message. By definition, Power point is a presentation software from Microsoft, included in the Office suite which is used for preparing slides’ to be printed as overhead projector transparencies or projected directly from a computer screen. Coordinated speaker notes and handouts can also be produced. With the difficulty to come up with a presentation using the said program, the knowledgeable lay out artists and designers of gazhoo.com came up with a compilation of almost a thousand templates and designs to choose from.

These templates are all guaranteed to capture your viewers attention as they have been tried and tested before they were sold into the market. This site offer power point templates on strategic plans, marketing plans, consulting plans, business powerpoint plans and others.

Aside from that, gazhoo.com also provides free templates and if you have the talent to create reliable and effective templates, designs, and articles for reports and other speaking engagement. All you have to do is to register yourself and upload your works into the website as by nature, gazhoo.com is a site where one could buy and sell quality articles and templates that enables you to save time effort constructing such presentation outputs.

Judging by most office design PowerPoint presentations, most employees don’t realize that there is much more to PowerPoint than just graphs and text bullets. How many important points have your co-workers failed to get across in meetings because of dreadful presentations made with PowerPoint? Advanced techniques make your presentations more powerful and effective. Here are just some of the ways advanced PowerPoint users implement these techniques in their presentations.

Animated Charts

Basic users of PowerPoint create charts that are simple and static. PowerPoint advanced users inject life into their charts by adding simple animation.

To do this, view the chart you wish to animate and select “Slide ShowCustom Animation” Select the chart object then click “Add EffectEntrance” on the custom animation panel to bring up a list of animation effects such as Blinds and Checkerboard. Once the effect is selected you can modify features such as the direction and speed of the effect.

The chart is listed on the elements list at the bottom of the animation panel. Click the down arrow next to the chart name to show new selections such as “Effects Options” which allows you to customize the animation. For example, you can have the entire chart appear at once or each element can appear in sequence.

Thursday, July 29, 2010

personal assistant agencies, personal assistance services,


Virtual assistants are a relatively new trend in the business world. With the rise of outsourcing, business owners have to realize the immense potential of virtual assistance and the many benefits they can gain from virtual assistant services. Virtual assistants are highly trained professionals who provide a range of business support services virtually through the internet.

Virtual assistants offer a plethora of services ranging from data entry works, maintaining databases, managing your inbox, replying to mails, answering customer queries, internet market research, mailing list development, contact database building, data management, marketing assistance, administrative tasks, maintaining accounts and so on. By hiring the services of virtual assistants, you not only get the job done but also get in done in a much more professional manner than earlier. This is because virtual assistants are industry professionals who have substantial expertise of their work.

Here are some potential advantages of working with a virtual personal assistant.

Prior Experience

Virtual personal assistant service generally have considerable experience of working in the industry. Hence, you wouldn’t have to give them explicit briefs about the work process. They have a good understanding of the work and in many cases they can even advice you about how to process a task more efficiently. Unlike regular employees, you wouldn’t have to spend time training them.

Specific Skills

It often happens that you have a project that requires a specialized skill set that you don’t posses. Hiring new employees just for one project and that too part of it makes no sense at all. In such situations, virtual assistant services become the most sensible thing to do because you need to hire the services for only a short period of time. You can hire the services of a virtual assistant on a contract basis and complete the project seamlessly.

Industry Expertise

Because they are experts in their industry, they know the various trends and patterns and can help you with the best solutions for your requirements.

Completion of Monotonous Tasks

Businesses often have particular operations that involve monotonous tasks like data entry that needs persistent follow-ups. However, owing to the monotony or simple lack of patience, you wouldn’t like to spend time on it. You can hire virtual assistant services to help you complete these tasks and then use the completed information to further your business proceedings.

Up-to-date Services

Virtual assistants are either independent entrepreneurs or working for outsourcing service providers. In both the cases, they belong to the outsourcing industry itself. They are the experts of their industry and to survive and be the best of the lot, they need to keep themselves up-to-date with the latest trends and technologies. Thus, you would find that virtual assistants always know about the latest happenings and events of the industry and can employ them to your benefits.

Business Expansion

Virtual assistants assist your business online and help your expand your reaches. Withadministrative virtual personal assistant services, you can afford to be carefree about certain areas of your business and focus on prime objectives of the same. When you focus on the prime objectives of your business

Free Web Content, you can formulate new strategies and concentrate your time and finances on achieving the same. This broadens your reach in the market and helps you expand your business.


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